❓ Frequently Asked Questions

🌍 Which countries do you ship to?

We currently ship only to the United States, United Kingdom, and Germany.

🚚 Is shipping free?

Yes. We offer free standard shipping on every order.

↩️ Can I return my order?

Yes. We provide free 30-day returns on eligible items.

📦 How can I track my order?

Tracking information is emailed once your order ships.

💳 Which payment methods do you accept?

Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay, Google Pay and PayPal (when available).

⏱ How long does delivery take?

Most orders arrive within 5–10 business days depending on the destination.

📧 How can I contact you?

Email us at contact@cleanora.com or call +33 4 90 34 35 36.