🚚 Shipping Policy

At Cleanora, we are committed to delivering your order safely and efficiently. Please read our Shipping Policy below before placing your order.

Last Updated: July 2026

🌍 Shipping Destinations

We currently ship only to the following countries:

• 🇺🇸 United States
• 🇬🇧 United Kingdom
• 🇩🇪 Germany

At this time, we do not ship to any other countries.

🚚 Free Shipping

We are pleased to offer FREE Standard Shipping on all eligible orders delivered to the United States, United Kingdom, and Germany.

There are no additional shipping charges applied during checkout for eligible orders.

📦 Order Processing

Orders are usually processed within 1–3 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday, excluding weekends and public holidays.

⏱ Estimated Delivery Times

Delivery times are estimates and may vary due to weather conditions, customs clearance, carrier delays, holidays, or other circumstances beyond our control.

📍 Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking link.

You can monitor your shipment at any time using the information provided.

📬 Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact our customer support team as soon as possible. We will work with the shipping carrier to help resolve the issue.

↩️ Returns

✔ Free 30-Day Returns on eligible products.

Please refer to our Return & Refund Policy for complete details regarding eligibility and the return process.

📞 Contact Cleanora

Cleanora

👤 Xavier Chapeyron
🏢 CHAPEYRON XAVIER (REVISERVICE63)

📍 12 Rue des Barrages
63700 Saint-Éloy-les-Mines
France 🇫🇷

📞 +33 4 90 34 35 36
📧 contact@cleanora.com
🌐 www.cleanora.com