Terms of service
π Terms of Service
Welcome to Cleanora. These Terms of Service govern your use of our website and any purchases made through our online store. By accessing or using our website, you agree to these terms.
Last Updated: September 2026
1. β Acceptance of Terms
By accessing, browsing, or using cleannora.shop, or by placing an order through our website, you acknowledge that you have read, understood, and agree to these Terms of Service and our Privacy Policy.
If you do not agree with these terms, please do not use our website or place an order.
2. π’ Store Information
Store Name: Cleanora
Website: cleannora.shop
Store Type: Online Store
Business Address:
3812 Barrett Ave
Richmond, CA 94805
United States πΊπΈ
Shipping Area: United States Only
Email: contact@cleannora.shop
Phone: +1 334 226 7411
3. π Orders
All orders are subject to product availability and payment authorization. After you place an order, you will receive an order confirmation by email.
An order confirmation acknowledges that we have received your order but does not necessarily constitute final acceptance of the order.
We reserve the right to cancel or refuse an order when reasonably necessary, including in cases involving pricing or product information errors, suspected fraudulent activity, payment authorization issues, unavailable products, or other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been received, any applicable payment will be refunded to the original payment method.
4. π³ Pricing & Payments
Product prices are displayed on our website in U.S. dollars (USD), unless otherwise indicated.
The applicable product price and any applicable charges will be displayed during the checkout process before you complete your purchase.
Payments are processed securely through the payment providers available at checkout.
Cleanora does not store your complete payment card information when payment information is processed directly by a third-party payment provider.
5. π Shipping & Delivery
Cleanora currently ships exclusively within the United States.
We offer free standard shipping on eligible orders.
Most orders are delivered within 2β7 days. Delivery estimates may vary depending on the destination, carrier operations, weather, holidays, and other circumstances outside our control.
Tracking information will be provided after your order has shipped when tracking is available.
Cleanora is an online-only store and does not offer customer pickup or in-store collection.
6. β©οΈ Returns & Refunds
Eligible products may be returned within 30 calendar days from the date of delivery, subject to the conditions described in our Return & Refund Policy.
Eligible returns within the United States are provided with free return shipping.
Approved refunds will be issued to the original payment method after the returned item has been received and inspected.
For complete information about return eligibility, return procedures, refund processing, and non-returnable products, please review our Return & Refund Policy.
7. π‘οΈ Warranty
Cleanora provides a 3-year limited warranty on all products, subject to the terms, conditions, and exclusions described in our Warranty Policy.
The warranty covers eligible manufacturing defects and faulty workmanship occurring during normal and intended use.
For complete warranty information and instructions for submitting a warranty request, please review our Warranty Policy.
8. ποΈ Product Information
We make reasonable efforts to provide accurate product descriptions, specifications, images, availability information, and pricing on our website.
However, product colors, dimensions, packaging, specifications, and other details may vary slightly from images or descriptions where appropriate.
If we discover a material error in product information or pricing, we may correct the information and, where appropriate, contact customers regarding affected orders.
9. Β© Intellectual Property
All website content, including text, images, graphics, logos, product descriptions, page designs, and other materials, is owned by or licensed to Cleanora and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, or use our website content for commercial purposes without appropriate authorization.
10. π Website Use
You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.
You must not attempt to gain unauthorized access to our website, accounts, systems, or services, or use the website to engage in fraudulent or unlawful activity.
11. β οΈ Limitation of Liability
To the extent permitted by applicable law, Cleanora will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Cleanora is not responsible for delays or failures caused by circumstances outside our reasonable control, including carrier delays, severe weather, natural disasters, technical interruptions, or other events beyond our reasonable control.
Nothing in these Terms is intended to exclude, restrict, or limit any consumer rights or remedies that cannot legally be excluded or limited under applicable law.
12. π Privacy
Your use of our website is also subject to our Privacy Policy, which explains how Cleanora collects, uses, protects, and handles personal information.
Please review our Privacy Policy for additional information about your privacy rights and our data practices.
13. π Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, services, business practices, or applicable requirements.
Any updated version will be published on this page with a revised "Last Updated" date. Your continued use of the website after changes are published constitutes acceptance of the updated terms to the extent permitted by applicable law.
14. βοΈ Applicable Law
These Terms are intended to be interpreted and applied in accordance with applicable laws. Nothing in these Terms is intended to deprive consumers of protections or rights that cannot legally be waived under the laws applicable to their purchase or location.
π Contact Cleanora
Cleanora
π 3812 Barrett Ave
Richmond, CA 94805
United States πΊπΈ
π +1 334 226 7411
π§ contact@cleannora.shop
π cleannora.shop