📜 Terms of Service

Welcome to Cleanora. These Terms of Service govern your use of our website and any purchases made through our online store. By accessing or using our website, you agree to these terms.

Last Updated: July 2026

1. ✅ Acceptance of Terms

By using our website or placing an order, you confirm that you have read, understood, and agree to these Terms of Service and our Privacy Policy.

2. 🏢 Company Information

Store Name: Cleanora

Business Owner: Xavier Chapeyron

Legal Business Name: CHAPEYRON XAVIER (REVISERVICE63)

Business Type: Entrepreneur Individuel (Sole Proprietorship)

SIREN: 928 722 891

Registered Address:
12 Rue des Barrages
63700 Saint-Éloy-les-Mines
France 🇫🇷

Email: contact@cleanora.com

Phone: +33 4 90 34 35 36

3. 🛒 Orders

All orders are subject to product availability and payment authorization. Once your order is accepted, you will receive an email confirmation.

We reserve the right to cancel or refuse any order where required, including cases involving pricing errors, suspected fraud, or unavailable products.

4. 💳 Pricing & Payments

All prices displayed on our website are shown before checkout. Payments are processed securely through trusted payment providers.

Cleanora does not store your payment card information.

5. 🚚 Shipping

We currently ship only to:

• 🇺🇸 United States
• 🇬🇧 United Kingdom
• 🇩🇪 Germany

✔ Free Standard Shipping on all eligible orders.

Delivery times are estimates and may vary depending on the destination, customs procedures, weather conditions, or carrier delays.

6. ↩️ Returns & Refunds

Eligible products may be returned within 30 days of delivery in accordance with our Return & Refund Policy.

Approved refunds will be issued to the original payment method after the returned item has been inspected.

7. 🛡️ Warranty

Certain products may be covered by a limited warranty against manufacturing defects as described in our Warranty Policy.

8. © Intellectual Property

All website content, including text, images, graphics, logos, product descriptions, and designs, is owned by or licensed to Cleanora and is protected by applicable intellectual property laws.

9. ⚠️ Limitation of Liability

To the extent permitted by law, Cleanora is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products.

Nothing in these Terms excludes any consumer rights that cannot legally be excluded under applicable law.

10. 📝 Changes to These Terms

We may update these Terms of Service at any time. Any changes will become effective once published on this page.

📞 Contact Cleanora

Cleanora

👤 Xavier Chapeyron
🏢 CHAPEYRON XAVIER (REVISERVICE63)

📍 12 Rue des Barrages
63700 Saint-Éloy-les-Mines
France 🇫🇷

📞 +33 4 90 34 35 36
📧 contact@cleanora.com
🌐 www.cleanora.com