🛒 Terms of Sale

These Terms of Sale apply to all purchases made through Cleanora. By placing an order on our website, you agree to these terms and conditions.

Last Updated: July 2026

🏢 Seller Information

🛍️ Orders

All orders placed on Cleanora are subject to product availability, payment authorization, and acceptance by our team.

After your order has been successfully placed, you will receive an order confirmation by email.

We reserve the right to refuse or cancel any order if fraudulent activity, pricing errors, or product availability issues are identified.

💳 Prices & Payment

✔ Prices are displayed before checkout.

✔ Payments are processed securely using trusted payment providers.

✔ Your payment information is encrypted and is never stored by Cleanora.

🚚 Shipping

We currently deliver only to:

• 🇺🇸 United States
• 🇬🇧 United Kingdom
• 🇩🇪 Germany

🚚 FREE Standard Shipping is available on all eligible orders.

Orders are generally processed within 1–3 business days.

Estimated delivery times:

• 🇺🇸 USA: 5–10 Business Days
• 🇬🇧 United Kingdom: 4–8 Business Days
• 🇩🇪 Germany: 3–7 Business Days

Delivery estimates are provided for guidance only and may vary due to carrier delays, customs processing, weather conditions, or other circumstances beyond our reasonable control.

↩️ Returns & Refunds

Eligible products may be returned within 30 days after delivery.

✔ Free Returns on eligible products.

Refunds are issued to the original payment method after the returned item has been received and inspected.

🛡️ Warranty

Selected products are covered by a limited warranty against manufacturing defects, as described in our Warranty Policy.

⚠️ Limitation of Liability

Cleanora is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or other events outside our reasonable control.

Nothing in these Terms of Sale limits or excludes consumer rights that cannot legally be waived under applicable law.

🔒 Privacy

Your personal information is processed in accordance with our Privacy Policy.

📝 Changes to These Terms

Cleanora may update these Terms of Sale from time to time. The latest version will always be available on this page.

📞 Contact Cleanora

Cleanora

👤 Xavier Chapeyron
🏢 CHAPEYRON XAVIER (REVISERVICE63)

📍 12 Rue des Barrages
63700 Saint-Éloy-les-Mines
France 🇫🇷

📞 +33 4 90 34 35 36
📧 contact@cleanora.com
🌐 www.cleanora.com