🛒 Terms of Sale

These Terms of Sale apply to purchases made through Cleanora. By placing an order on our website, you agree to these terms and conditions.

Last Updated: September 2026

🏢 Seller Information

🛍️ Orders

Orders placed through Cleanora are subject to product availability, successful payment authorization, and acceptance of the order.

After an order is successfully submitted, an order confirmation will normally be sent to the email address provided during checkout.

Cleanora may cancel or decline an order when necessary, including in cases involving suspected fraudulent activity, significant pricing or product information errors, payment authorization issues, or product availability problems.

If an order is canceled after payment has been successfully collected, the applicable amount will be refunded to the original payment method.

💳 Prices & Payment

✔ Product prices are displayed on the website and during checkout.

✔ Prices are displayed in U.S. dollars (USD), unless otherwise stated.

✔ Any applicable charges will be shown during checkout before the order is completed.

✔ Payments are processed securely through the payment methods and payment providers available at checkout.

✔ Cleanora does not intentionally store complete payment card information when payment processing is handled by a third-party payment provider.

🚚 Shipping

Cleanora currently ships exclusively within the United States.

• 🇺🇸 United States

🚚 FREE Standard Shipping is available on eligible orders.

Orders are generally processed within 1–3 business days after payment has been confirmed.

Estimated delivery time within the United States:

• 🇺🇸 USA: 2–7 days

Delivery estimates are provided for guidance and may vary because of carrier delays, severe weather, holidays, address issues, or other circumstances outside our reasonable control.

Tracking information will normally be provided after an order has been shipped when tracking is available.

Cleanora does not offer customer pickup or in-store collection. Orders are fulfilled and delivered to the shipping address provided at checkout.

↩️ Returns & Refunds

Eligible products may be returned within 30 calendar days after delivery, subject to the conditions described in our Return & Refund Policy.

✔ Free returns are available for eligible products within the United States.

Customers should contact Cleanora before sending a return so that the appropriate return instructions can be provided.

Refunds are issued to the original payment method after the returned item has been received and, where applicable, inspected.

The time required for a refund to appear in a customer's account may vary depending on the payment provider or financial institution.

🛡️ Warranty

All Cleanora products are covered by a 3-Year Limited Warranty, subject to the terms, conditions, exclusions, and limitations described in our Warranty Policy.

The warranty applies to eligible manufacturing defects and other covered issues arising during normal and intended use of the product.

📦 Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, availability, and other information displayed on our website are accurate and current.

Product colors, dimensions, specifications, packaging, or other details may occasionally vary from website images or descriptions.

If an important product information error is identified before fulfillment, Cleanora may contact the customer regarding the order or cancel the affected order and provide an applicable refund.

⚠️ Limitation of Liability

Cleanora is not responsible for delivery delays caused by shipping carriers, severe weather, holidays, incorrect or incomplete customer-provided addresses, or other circumstances outside our reasonable control.

Nothing in these Terms of Sale is intended to exclude, restrict, or limit any consumer rights or legal protections that cannot legally be excluded or limited under applicable law.

🔒 Privacy

Personal information provided during the purchasing process is handled in accordance with our Privacy Policy.

Our Privacy Policy explains how information may be collected, used, stored, and protected when customers use the Cleanora website and services.

📝 Changes to These Terms

Cleanora may update these Terms of Sale from time to time to reflect changes to our business operations, services, website, or applicable requirements.

The latest version will be published on this page together with the applicable update date.

Changes will not affect rights that have already arisen under applicable law.

📞 Contact Cleanora

Cleanora

🏢 Online Store

📍 3812 Barrett Ave
Richmond, CA 94805
United States 🇺🇸

📞 +1 334 226 7411
📧 contact@cleannora.shop
🌐 cleannora.shop